Privacy Policy

Who we are

Our website address is: https://whitehorse-zalawi.com.

Privacy Statement

  1. White Horse | Zalawi shall take all reasonable steps to protect the personal information of users and is committed to respecting the privacy of your personal information.
  2. As and when necessary, White Horse | Zalawi may electronically collect, store, disclose and/or use the following of your personal information:
    • name and surname;
    • contact numbers;
    • non-personal browsing habits and click patterns through coookies and analytics;
    • e-mail address;
    • IP address;
    • geographical location;
  3. White Horse | Zalawi collects stores and uses the above-mentioned information in order for White Horse | Zalawi to:
    • communicate requested information to you;
    • respond to queries, responses or complaints submitted by you;
    • process orders or applications for White Horse | Zalawi products and/or services;
    • create products or services that may meet your future requirements;
    • provide you with access to restricted pages on the White Horse | Zalawi website; and
    • compile non-personal statistical information about browsing habits, click-patterns and access to the online services.
  4. Personal information detailed above is collected and/or stored either electronically by the use of “cookies” or is provided voluntarily with your knowledge and consent.
  5. White Horse | Zalawi may further collect non-personal information, for example, your IP address, the date and time of your visits to the White Horse | Zalawi website, and browser history, to recognise White Horse | Zalawi may further use this non-personal information to develop future products and/or services to meet your requirements and needs.
  6. White Horse | Zalawi owns and retains all rights to non-personal statistical information collected and compiled by White Horse | Zalawi. As and when necessary, White Horse | Zalawi may use and/or disclose your personal information collected:
    • in order to comply with legal and regulatory requirements and applicable laws;
    • to either credit grantors and/or credit bureaux and/or banks and/or other financial institutions in order to ascertain information relating to your creditworthiness and for fraud prevention purposes and in order to process any payment transactions where necessary;
    • to attorneys and/or debt collection agencies if you breach any agreements with White Horse | Zalawi;
    • to White Horse | Zalawi agents and/or consultants and/or trade partners, but only to the extent necessary and in order to provide White Horse | Zalawi products, services and the online services to you;
    • to consumer research companies for the purposes of conducting research on improving White Horse | Zalawi products, services and the online services;
    • for the purposes of White Horse | Zalawi informing or sending information to you about any new services offered by White Horse | Zalawi and/or by any of White Horse | Zalawi agents and/or consultants and/or trade partners which we consider may be of interest to you.
  7. By using the online services and the White Horse | Zalawi website you understand that White Horse | Zalawi may, where necessary and where permitted by law, monitor your calls, e-mails or SMS’s for business purposes, including for purposes of quality control, training, marketing and improving the online services. White Horse | Zalawi agrees that it will not disclose any personal information that could be used to identify you.
  8. White Horse | Zalawi reserves the right to amend this privacy statement if required to do so due to a change in any personal information or privacy laws.
  9. Comments

    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    How long we retain your data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where your data is sent

    Visitor comments may be checked through an automated spam detection service.